Question 1

What do I receive when I buy?

Accepted Answer

Check the delivery type on the listing. Source-code products provide a downloadable archive; cloud services provide access and activation instructions. Installable apps provide a packaged installer or archive, not source code. Your Library holds paid purchases, licence keys, available releases and saved free apps.

Question 2

Can I preview a product before buying?

Accepted Answer

Open the listing to view screenshots, features, setup requirements and documentation. If the developer provides a live demo, you can try it from the listing. Use the product Q&A to clarify anything that is missing.

Question 3

What can I use the software for?

Accepted Answer

Usage rights depend on the licence shown on each product. Review its terms for commercial use, modification and redistribution. Buying a licence does not transfer ownership of the developer’s intellectual property.

Question 4

Are setup, support and updates included?

Accepted Answer

Each developer states the setup requirements, ongoing costs and support scope on the listing. Check those details and ask about updates before buying; ASWorks does not promise the same support or update terms for every product.

Question 5

What is the refund policy?

Accepted Answer

One-time purchases have a 7-day refund request window, subject to the Refund Policy. Request a refund from your order details. Membership availability and cancellation terms are shown on the individual offer. Do not assume the one-time refund policy applies to recurring plans.

Question 6

How long does verification take?

Accepted Answer

We aim to review within 48 hours, and will email you if a submission needs longer. Review is done by hand, so complex products can take up to 5 business days.

Question 7

What is the commission structure?

Accepted Answer

A flat 10% platform fee on every sale. No listing fees or monthly minimums. The 90% seller share is before applicable processing fees, taxes, refunds and adjustments.

Question 8

How are payouts processed?

Accepted Answer

You request a payout from your dashboard once earnings have cleared, with a ₹500 minimum, and it is remitted to your Indian bank account or UPI ID. Earnings clear 10 days after a sale, which covers the 7-day refund window plus settlement. ASWorks currently sells in INR only.

Question 9

Can I sell internationally from India?

Accepted Answer

Not yet. ASWorks currently sells in INR only — accepting foreign cards requires a registered business, which is in progress. Multi-currency support is built and will be enabled once that clears. ASWorks is also not GST-registered, so no GST is charged and buyers receive a receipt rather than a tax invoice; you remain responsible for your own tax reporting.

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